NextGen Bank recognized that their customers increasingly preferred mobile banking over branch visits. However, their existing mobile app was outdated, slow, and lacked essential features.
They engaged CodeSwift to build a next-generation mobile banking app that would delight customers and reduce the need for branch interactions.
The new app needed to support complex banking operations while remaining intuitive for users of all ages. Security was paramount, the app had to meet stringent banking security standards including biometric authentication and encrypted data storage.
Additionally, the app needed to work reliably in areas with poor network connectivity, common in rural regions the bank served.
We chose Flutter for cross-platform development, enabling a single codebase for iOS and Android while maintaining native performance. The app architecture prioritized offline-first functionality with intelligent sync.
A comprehensive design system ensured consistent user experience across all features, with accessibility built in from the start.
Development followed an iterative approach with monthly releases to gather user feedback. Beta testing with 5,000 customers helped refine the UX before public launch.
We integrated with the bank's existing systems through secure APIs, ensuring real-time data while maintaining security boundaries.
Mobile adoption increased from 23% to 85% within one year of launch. Customer satisfaction scores for digital banking improved by 62%.
Branch transactions decreased by 40%, allowing the bank to optimize their physical footprint and reduce operational costs significantly.
Mobile: Flutter 3.x, Dart, Riverpod
Backend APIs: Node.js, GraphQL
Security: Biometric auth, certificate pinning, encrypted storage
Analytics: Firebase Analytics, Mixpanel
CI/CD: Fastlane, GitHub Actions
Lets Talk
See how we have transformed user experiences and driven measurable improvements across industries.
A related engagement where we shipped a live analytics experience,streaming metrics, tailored views for finance teams, and steady growth from first release to tens of thousands of active users.
Related work on a patient-facing product: video visits, prescriptions, and scheduling in one flow,built to scale across devices and support thousands of monthly consultations.
A related data initiative: models that blend history, seasonality, and signals to guide buying and stock levels,cutting waste and keeping shelves aligned with demand.
